Attendee Center

Introduction

Regardless of whether your registration is submitted by you or your proxy, the following Registration Policies apply to you and your participation in any MPHI Event Management & Consulting event, both in-person and virtual. By participating in this event, you agree to these policies so please read them carefully.

Attendee Cancellation Policy

If circumstances change and you can no longer attend an event, you may cancel your registration by providing a written notice via email to MPHI Event Management & Consulting. Registration fees may be refunded if a cancellation is made in writing up to 30 calendar days prior to the in-person event start date, or 7 days prior to the virtual event start date. Cancellations received after the cancellation cutoff date will not be refunded. For cancellations received after the cutoff date with a balance due, the registration amount remains due in full. If you cancel your registration and are issued a refund, you may not re-register for the event. Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. Attendees are responsible for canceling their own hotel and travel reservations.

Attendee No Show Policy

Submission of an online registration constitutes an official registration and intent to attend the event. No Show attendees who have an outstanding invoice will still be responsible for the balance due if they do not cancel per the cutoff date outlined in the Cancellation Policy above, even in the case of nonattendance. This policy ensures that the cost incurred by your registration is recovered.

Substitutions

Substitution of registrations may be made at any time up to the event start date, but registration fees must be paid in full. Sharing of registrations is not permitted i.e., if an event is multiple days, attendees cannot split the registration, and each attend a different day. Name badges are issued to, can be picked up by, and used only by the Attendee named in the registration. Badges must be worn at all times during the event to identify Attendees as part of the event.

Payment Terms

Invoices are payable upon receipt, and full payment must be received in order to gain entry to the event. Until your payment is received you will not be issued continuing education credit and certificates. Payments at the event can be made via credit card or check. Please note that MPHI no longer accepts cash payments.

Information Sharing

To ensure all our Attendees and Exhibitors derive the greatest value from our events, we may share a list of names, company names, and job titles of Attendees with other Attendees and Exhibitors. If you would prefer to opt-out of such sharing, please email events@mphi.org. Please note that if you engage directly with an Exhibitor during an in-person or virtual conference (e.g. choose to have your attendee badge scanned by an Exhibitor at an in-person conference), we will share your name and contact details with that Exhibitor as disclosed in more detail below.

Exhibitor Badge Scanning

MPHI allows Exhibitors to do their own badge scanning at the event. When an Exhibitor scans your badge, you are consenting to allow that Exhibitor to use your contact information to communicate with you about their services and special offers. Please note that Exhibitor scanning of Attendee badges is optional.

Session Availability

Your event registration is used to estimate attendance for sessions but does not reserve space within that session. Session admission is difficult to enforce and is also subject to venue capacity. Building an agenda in registration or on the mobile website agenda does not guarantee access to any sessions. For example, certain sessions may be at capacity and the Attendee will have to choose a different session.

Use of Multimedia at the Conference

MPHI prohibits the use of cameras and mobile recording devices at all event sessions. Attendees are encouraged to capture their event experiences in the permitted areas of the venue. MPHI may hire professional service providers (photo/video/audio/streaming) to document and showcase the event experience. For virtual conferences, MPHI prohibits the use of screen shots and/or any other technology that can be used to capture proprietary content and images.

MPHI Media Release and License

By attending an event hosted by MPHI Event Management & Consulting you grant permission to MPHI (Michigan Public Health Institute), and its affiliates and subsidiaries (collectively “MPHI”), to use, adapt, modify, reproduce, distribute, exhibit, publish and publicly display, in any form now known or later developed, your image, name, likeness and sound of your voice (the “Personal Information”) throughout the world. You understand the Personal Information may be incorporated into publications, photographic exhibits, video and/or audio recordings, web-based publications and/or sites, and/or other media (the “Works”). You understand that this material may be used in educational, promotional, and marketing activities directly related to MPHI. You waive any right to inspect or approve any Works that may be created using the Personal Information. The Personal Information may be used at MPHI’s sole discretion, with or without your name, alone or in conjunction with any other material of any kind or nature except that MPHI will not use the Personal Information for any criminal or illegal purposes or in a manner inconsistent with community standards of decency. The Works may be used for the following purposes: educational presentations or courses, informational presentations, and/or promotional and marketing activities. You will be consulted about the use of the Works for any purpose other than those listed above. You waive all claims to compensation or damages based on the use of the Personal Information by MPHI, its agents, employees, licensees and assigns. You understand and agree that MPHI is and shall be the exclusive owner of all right, title, and interest, including copyright, in the Works. You understand that this Release and License is perpetual, that you may not revoke it, and that it is binding on my heirs and assigns. By accepting these terms and conditions, you acknowledge that you have completely read and fully understand the above terms and release and agree to be bound thereby.

If you would like to opt-out of the MPHI Media Release and License, please send your opt-out request in writing to events@mphi.org. 

Push Notifications

MPHI may send push notifications via text and email, before, during, and after the event. These notifications may include alerts, sounds, and icon badges. MPHI utilizes these notifications to communicate changes in schedule and important conference information.

Presentation Materials

You may receive access to session audio/video recordings in addition to copies of presentations and handouts. Use of these materials is for your own internal, non-commercial purposes. Unauthorized distribution (via sales, copying, posting on intranet/internet) is expressly forbidden.

Event Code of Conduct

The Event Code of Conduct outlines our expectations for all Attendees who attend or access a MPHI Event Management & Consulting event. Event organizers will enforce this Code and expect cooperation from all participants to help us promote a safe environment and a productive experience for everyone.

Please do:

• Maintain a respectful, considerate, and courteous attitude towards everyone you engage with online, at the event, and the venue.
• Secure your belongings and be mindful of your surroundings and of your fellow participants.
• If there is a situation that looks concerning or could be dangerous, notify event organizers in a prompt manner.
• Make your messages, useful, informative, and relevant to the event.

Please do not:

• Demean, discriminate, abuse, harass, or threaten those who you engage with online, at the event, and the venue.
• Post content that is obscene or otherwise objectionable.

Consequences of Violating this Policy

Unacceptable behavior will not be tolerated at MPHI Event Management & Consulting events. Anyone engaged in unacceptable behavior may result in expulsion from the event without warning or refund. This may also result in prohibition from registering for or attending future events.