Clerical Training

Registration Fee

$45.00
Includes Continental Breakfast and Lunch

Agenda

Check-In: 8:30 a.m. - 9:00 a.m.
Training: 9:00 a.m. - 4:00 p.m.
Breakfast: 8:30 a.m. - 9:00 a.m.
Lunch: 12:00 p.m. - 1:00 p.m.

Upcoming Dates & Locations

October 16-17, 2019
MSU Kellogg Center
219 Harrison Rd
Lansing, MI 48824
(517)432-4000

Register Today!

Overnight Accommodations

In order to secure training overnight room rate, rooms must be booked at least 31 days prior to the start of each training. When calling for overnight accommodations, please identify that you are attending WIC Training for the government rate.


November 06-07, 2019
Holiday Inn Battle Creek
12812 Harper Village Dr
Battle Creek, MI 49014
(269) 979-0500

Register Today!

Overnight Accommodations

In order to secure training overnight room rate, rooms must be booked at least 31 days prior to the start of each training. When calling for overnight accommodations, please identify that you are attending WIC Training for the government rate.

2020 Dates & Locations

April 22-23, 2020

Ann Arbor, MI

Registration Coming Soon!


August 05-06, 2020

Holland, MI

Registration Coming Soon!


September 23-24, 2020

Detroit, MI

Registration Coming Soon!

Past Dates & Locations

September 17-18, 2019
Somerset Inn
2601 W Big Beaver Rd
Troy, MI 48084


August 7-8, 2019
University Center Gaylord
80 Livingston Boulevard
Gaylord, MI


May 1-2, 2019
DoubleTree by Hilton Hotel Detroit - Dearborn​
5801 Southfield Expressway
Detroit, MI 48228
(313) 982-3983


April 24-25, 2019
Four Points Saginaw
4960 Towne Centre Rd
Saginaw, MI 48604


April 17-18, 2019
Doubletree Airport
4747 28th St SE
Grand Rapids, MI 49512


October 17-18, 2018
Commonwealth Commerce Center
209 E. Washington Ave.
Jackson, MI 49201

At the end of this workshop, participants will be able to:
  • Describe best practices to provide customer service to clients and team members.
  • Discuss how to recognize and understand cultural differences.
  • Demonstrate knowledge in addressing barriers to program services (i.e. Language).
  • Describe how to determine program eligibility requirements.
  • Demonstrate knowledge of clerical functions in the MI-WIC environment.
  • Cheryl Bernard
  • Heather Sanders
  • Clerk (Required within 1 year)
  • Coordinator (Required within 1 year)
  • Technician
  • CPA
  • Health Educator
All participants registering in advance will receive a confirmation letter, including a map and directions. If you do not receive a confirmation letter one week prior to the event, please contact MPHI at (517) 324-8330.
Cancellations and no-shows for any reason, including inclement weather conditions and weather related emergencies, are subject to the full registration fee if there is one. Refunds will not be given at any time. Substitutions are welcome. For Event or Registration Questions: Call (517) 324-8330 or email eandtreg@mphi.org.

The full policy is available for you to read during the registration process under "Terms and Conditions" prior to submitting your registration.

Please Note: Due to flu season, we ask that if you experience any symptoms related to the flu, please stay home and do not attend the event. Contact MPHI either by phone or email if you will not be attending. To learn more about the flu and what you can do, please visit www.flu.gov or call (800) 232-4636.