Clerical Training

Registration Fee

Includes Continental Breakfast and Lunch


Check-In: 8:30 a.m. - 9:00 a.m.
Training: 9:00 a.m. - 4:00 p.m.
Breakfast: 8:30 a.m. - 9:00 a.m.
Lunch: 12:00 p.m. - 1:00 p.m.

Upcoming Dates & Locations

April 17-18, 2019

Grand Rapids, MI

Venue to be determined.

May 1-2, 2019

Detroit, MI

Venue to be determined.

August 7-8, 2019

St. Ignace, MI

Venue to be determined.

Past Dates & Locations

October 17-18, 2018
Commonwealth Commerce Center
209 E. Washington Ave.
Jackson, MI 49201

August 22-23, 2018
Blue Water Convention Center
800 Harker St, Port Huron, MI 48060

At the end of this workshop, participants will be able to:
  • Describe the role of the WIC clerk
  • Demonstrate knowledge of clerical functions in the MI-WIC environment
  • Demonstrate knowledge of customer service to clients and team members
  • Recognize and understand cultural differences
  • Demonstrate knowledge in dealing with language barriers
  • Lead Trainer: Cheryl Bernard
  • Heather Sanders
All participants registering in advance will receive a confirmation letter, including a map and directions. If you do not receive a confirmation letter one week prior to the event, please contact MPHI at (517) 324-8330.
Cancellations and no-shows for any reason, including inclement weather conditions and weather related emergencies, are subject to the full registration fee if there is one. Refunds will not be given at any time. Substitutions are welcome. For Event or Registration Questions: Call (517) 324-8330 or email

The full policy is available for you to read during the registration process under "Terms and Conditions" prior to submitting your registration.

Please Note: Due to flu season, we ask that if you experience any symptoms related to the flu, please stay home and do not attend the event. Contact MPHI either by phone or email if you will not be attending. To learn more about the flu and what you can do, please visit or call (800) 232-4636.